Effective from [date].
Controller
KanEd OÜ, registry code 14542199, Kooli põik 1-6, 20105 Narva, Estonia, info@flyboard-baltic.com, phone [phone]. We process personal data in line with the GDPR and the Estonian Personal Data Protection Act.
Data we process
Contact and order data (name, e-mail, phone, delivery/billing address, company and VAT number for B2B, order history); payment status (card/bank data stay with the payment provider); vehicle/technical data where needed for compatibility, licence activation or services (e.g. make, model, engine, VIN, ECU data); account data; correspondence; technical data (IP address, browser/device data, cookies).
Purposes and legal bases
Order processing, delivery, customer service, complaints and withdrawals — contract (Art. 6(1)(b)); accounting — legal obligation (6(1)(c)); security, fraud prevention, legal claims — legitimate interest (6(1)(f)); newsletter and non-essential cookies — consent (6(1)(a)).
Recipients
Carriers [carriers – e.g. Omniva, DPD, SmartPosti]; payment providers [e.g. Montonio, Stripe]; hosting/IT [hosting provider, country]; e-mail service [e-mail/SMTP provider]; accounting [accountant/software]; manufacturers/licensors where needed for device registration, licence activation or warranty claims; authorities where required by law. Transfers outside the EEA take place only with appropriate safeguards (adequacy decision or standard contractual clauses).
Retention
Accounting records 7 years from the end of the financial year; order and customer correspondence until claims expire, generally 3 years [TBD]; account data until the account is deleted; marketing consent until withdrawn; server logs up to [30] days.
Your rights
Access, rectification, erasure, restriction, objection, data portability and withdrawal of consent. Write to info@flyboard-baltic.com — we reply within one month. You may lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, https://www.aki.ee, info@aki.ee).
Cookies
We use necessary cookies for the cart, checkout, login and language choice (WooCommerce, WordPress). WooCommerce order attribution (sbjs_* cookies) may record how you reached the shop [TBD: disable or ask consent]. No analytics or marketing cookies are used at present; if added, we will ask for consent first.
Other
No automated decision-making or profiling with legal effects. We use HTTPS, access controls, backups and regular updates. This policy may be updated; the current version is always published here.