Effective from 08.10.2026.
Controller
KanDi OÜ, registry code 17374118, Kooli põik 1-6, 20104 Narva, Estonia, info@chiptuning-estonia.ee, phone +372 5586766. We process personal data in line with the GDPR and the Estonian Personal Data Protection Act.
Data we process
Contact and order data (name, e-mail, phone, delivery/billing address, company and VAT number for B2B, order history); payment status (card/bank data stay with the payment provider); vehicle/technical data where needed for compatibility, licence activation or services (e.g. make, model, engine, VIN, ECU data); account data; correspondence; technical data (IP address, browser/device data, cookies).
Purposes and legal bases
Order processing, delivery, customer service, complaints and withdrawals — contract (Art. 6(1)(b)); accounting — legal obligation (6(1)(c)); security, fraud prevention, legal claims — legitimate interest (6(1)(f)); newsletter and non-essential cookies — consent (6(1)(a)).
Recipients
Carriers AS Eesti Post (Omniva), DPD Eesti AS, Smartpost Eesti AS (SmartPosti), depending on the delivery method; payment providers: our bank (bank transfer) and the card/bank-link payment provider shown at checkout; hosting: FREAKHOSTING LTD (server in Frankfurt, Germany, EU); e-mail: Cloudflare, Inc. (inbound e-mail routing) and SMTP2GO (outbound e-mail delivery); accounting service provider and accounting software; manufacturers/licensors where needed for device registration, licence activation or warranty claims; authorities where required by law. Transfers outside the EEA take place only with appropriate safeguards (adequacy decision, e.g. the EU-US Data Privacy Framework for Cloudflare, Inc., or standard contractual clauses).
Retention
Accounting records 7 years from the end of the financial year; order and customer correspondence until claims expire, generally 3 years; account data until the account is deleted; marketing consent until withdrawn; server logs up to 30 days.
Your rights
Access, rectification, erasure, restriction, objection, data portability and withdrawal of consent. Write to info@chiptuning-estonia.ee — we reply within one month. You may lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, https://www.aki.ee, info@aki.ee).
Cookies
We use necessary cookies for the cart, checkout, login and language choice (WooCommerce, WordPress). WooCommerce order-attribution tracking (sbjs_* cookies) is switched off and these cookies are not used. No analytics or marketing cookies are used at present; if added, we will ask for consent first.
Other
No automated decision-making or profiling with legal effects. We use HTTPS, access controls, backups and regular updates. This policy may be updated; the current version is always published here.